Customer: the view from the other side

Note to customer: if you want your consultants to have server access immediately, sending your sysadmin somewhere for a week of training at the same time might not be the best idea. Yeah, and if you want them to have computers by Monday, Friday evening is not the best moment to tell them about it.

Sysadmin: They did not give us your real names, hence usernames like koodiorjatyttö5 and koodiorjapoika4.